The needs assessment process is broken down into nine steps: (1) identifying community leaders; (2) defining assessment terms; (3) developing areas of concern; (4) conducting the assessment; (5) data analysis; (6) prioritizing; (7) analysis of probable success in meeting needs; (8) planning the program; and (9) evaluation. Surveys are discussed, including both agency and community opinion surveys. Appendices include a 16-item bibliography; questions for assessing available community resources; a list of service and community organizations; a one-page checklist for survey questionnaires; considerations for conducting a needs assessment; and stages in evaluation of community education. (Author/GDC)