The Exemplary Rehabilitation Certificate (ERC) program of the Department of Labor was established to provide special help at public employment offices to ex-servicemen with other than honorable discharge. If such an ex-serviceman can establish good conduct for three years prior to application, he may obtain an ERC which is supposed to entitle the holder to special counseling and job assistance. The certificate may also be shown to employers to document good conduct. This study was undertaken to examine and analyze the actual benefits that ERC holders have received in getting jobs. All 700 ERC holders and a sample of those who inquired about the certificate were surveyed by mail and a few interviews were conducted with employers, program and service personnel, and ex-servicemen. It was found that holders of the ERC have obtained few benefits in seeking and retaining employment. The ERC apparently brings no special job counseling or placement assistance, and holders are frequently reluctant to show it to employers. Only 11 percent of ERC holders reported that the certificate helped them to get jobs. It was concluded that a man visiting an employment office with an ERC will obtain exactly the same help he would obtain without it. (MF)