A study was made, in England and Wales, of training needs of hospital ancillary staff; it concentrated on a group of hospitals in each of six Hospital Regions. In addition, information was collected at the national level and brief visits were made in other regions. Findings showed large differences in staffing between hospitals of similar types, little systematic study of labor supply and deployment, poor financial control, confused responsibilities, and lack of modern management techniques. Training needs and current practices were studied for several categories of ancillary services--catering, serving of food, cleaning, porters, paramedicals, telephone operators, laundry personnel, gardeners, builders and storemen. Facilities for further education--day release, fees, and allowances--were reported. Appendixes include a list of interviews held during the study and notes on some courses referred to in the report. (eb)