In response to the need for a clear understanding of student personnel programs in the Chicago City College system, the following strategies were employed: (1) the Council of Student Personnel Deans adopted a statement titled "Principles and Corollaries for a Philosophy of Community College Student Personnel Services" which was drafted with the help of students, faculty, administrators and outside consultants; (2) the Inventory of Selected College Functions was administered to students, faculty, and administrators for an evaluation of the college's student personnel services and it was found that all three groups rated services as less than "good"; (3) a staffing pattern study showed that all student personnel units were lacking clerical support and that the counseling unit was understaffed in professional personnel; (4) $7,200 was requested by the student personnel deans and the instructional services office to establish an in-service training program for student personnel staff, but due to a fiscal crisis, no funds were made available; and (5) three consultants were retained to draft specific recommendations for the Chicago City College Chancellor regarding the student personnel program. (MC)