This paper describes an alternative delivery approach for training personnel in observation skills using interactive multimedia technology. The "Classroom Behavior Record (CBR) Observation Training Program," includes three videodiscs that contain video and audio scenes of children in classrooms/playgroups and instructional narrations. The seven-module computer program delivers instruction through text, graphics, animation, and videodisc material; provides feedback on practice activities; and controls delivery speeds. The CBR program is based on a well-established observation system used to assist in diagnosis and treatment monitoring in hospital and school settings. The overall design of the training program is based on the "Stages of Learning Model" as described by R. Gagne and adapted to computer-based instruction; the CBR modules have features that support acquisition, fluency-building, and generalization of skills. The CBR training program, utilizing a version of the behavior codes revised for school professionals, was implemented with graduate students (n=40) enrolled in special education courses. Data were collected over a 3-year time period. Data were gathered on usage time, learning patterns, knowledge of behavior codes, and speed and accuracy in coding. Training outcomes indicated that the program is an effective and efficient training procedure. Instructional design, authenticity of materials, and ability to provide learner-controlled instruction are important ingredients in the effectiveness of the program. (Contains 16 references.) (AEF)