ERIC Number: EJ587529
Record Type: Journal
Publication Date: 1998
The Complaint Letter and Response.
Shukla, P. K.
Business Communication Quarterly, v61 n4 p107-08 Dec 1998
Describes an assignment in which students write a letter of complaint, and discusses how this assignment aids students in seeing the importance of effective written communication to their daily lives. (SR)
Publication Type: Guides - Classroom - Teacher; Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A