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Case Studies2
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Trust (Psychology)2
Adoption (Ideas)1
Behavioral Science Research1
Business Communication1
Cooperation1
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Internet Research2
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Ratnasingam, Pauline2
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Journal Articles2
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Australia2
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Inter-Organizational Trust in EDI Adoption: The Case of Ford Motor Company and PBR Limited in Australia.
Peer reviewed Peer reviewed
Ratnasingam, Pauline – Internet Research, 2001
This study examines behavioral dimensions of trading partner trust in EDI (electronic data interchange) adoption via a qualitative interpretative case study conducted between an automotive manufacturer (Ford Motor Company) in Australia and their first tier supplier, PBR Limited. Findings suggest that trust is important for cooperative long-term…
Descriptors: Adoption (Ideas), Behavioral Science Research, Case Studies, Cooperation
The Influence of Power on Trading Partner Trust in Electronic Commerce.
Peer reviewed Peer reviewed
Ratnasingam, Pauline – Internet Research, 2000
Discussion of power in electronic commerce focuses on the impact of power in the adoption of electronic data interchange. Presents a case study of Ford Motor Company in Australia that shows negative (coercive) power resulted in uncertainty, whereas positive (persuasive) power resulted in open communications, thus building trading partner trust.…
Descriptors: Business Communication, Case Studies, Foreign Countries, Trust (Psychology)