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Rosa, Maria Joao; Cardoso, Sonia; Dias, Diana; Amaral, Alberto – Quality in Higher Education, 2011
When evaluating the EUA Institutional Evaluation Programme (IEP), Nilsson "et al." emphasised the interest in creating a data bank on good practices derived from its reports that would contribute to disseminating examples of effective quality management practices and to supporting mutual learning among universities. In IEP, evaluated…
Descriptors: Strategic Planning, Institutional Evaluation, Total Quality Management, Best Practices