This study aimed to explore university students' perceived problems and challenges in conducting a research thesis in a university in Gilgit-Baltistan, Pakistan. The review of the literature helped identify four important types of problems: (1) personal problems (2) academic problems (3) supervisory problems and (4) institutional problems.…

The COVID-19 pandemic increased virtual student mobility as an elective choice and an emergency solution. Whether brought on by the pandemic or encouraged as a solution for more sustainable international education programming, virtual student mobility is a complex method for making internationalisation more inclusive. This qualitative research…

China is a major source country of students in the UK's taught Master's programs. The reliance on China as a major source country has caused some concerns over its sustainability. Will the Chinese students continue to come? To answer this question, a push-pull factor analysis is conducted on the perceptions of Chinese students who graduated from…

The psychological contract shapes people's perceptions and behaviours in the workplace through how people perceive and react to feedback from their environment. Little research has been carried out on the psychological contracts of university professional staff and this oversight is particularly problematic due to the impact that the psychological…

The professional learning of academics working in UK higher education (HE) can be a complex enterprise occurring across a multitude of (in)formal learning encounters, challenging academics to negotiate and prioritise their time and the opportunities available to them. This study investigates the professional learning of academics in UK HE,…

This paper explores how fairness was conceptualised by those responsible for admission to highly selective undergraduate courses at 17 universities in England. Fairness was conceptualised principally with reference to the traditional "meritocratic equality of opportunity" paradigm, which holds that university places should go to the most…

Lean Engineering can be used in the higher education sector to improve administrative processes. This study focused on the unit that delivers part-time programmes. Staff from this unit and from the faculty registries were interviewed to identify which processes were being used. A workshop used five Lean tools to establish which were most useful.…

This paper provides a review of the contextual factors that are associated with levels of morale and job satisfaction in academic institutions. It argues that universities can purposefully create workplace environments that support employee well-being by measuring, attending to, and addressing levels of collegiality; designing policies that…

Strong project management is increasingly recognised as essential to achieve impactful outcomes in externally-funded research projects hosted in Higher Education Institutes (HEIs). However, the characteristics of research project management, and how it differs from project management in other environments, have not been sufficiently explored. Key…

This article explains how UCL used micro-secondments to enable central registry and departmental staff to work together in the context of an on-going project to improve the student system, specifically to improve the processing of assessment results and calculation of progression and award outcomes and to improve module selection processes. This…

This study characterises the ombuds office in higher education as an innovative practice of handling employee, staff, and student grievances. Though ombuds offices have had a place on many higher education campuses for some time, their function has evolved in response to a changing environment. Drawing on Open-Systems theory, this study views the…

Policy interventions have created tighter controls over the duration of individual doctoral candidatures. In response, institutional regulations in UK universities typically require that a doctoral researcher's progress is carefully monitored through progress review procedures to maximise the chances of timely completion. Despite the ubiquity of…

There is a wide-spread perception that universities reorganise their academic units frequently, although there is little beyond anecdote to support this. Similarly, the literature contains some speculation about what affects the success of such efforts, but there is almost no data to support various views. This study assesses the perceptions of…

Given their potential, "Big Data and Analytics" can help institutions of higher education to thoroughly examine newly emerging challenges, explore and identify new ways to address them, and predict future outcomes for growth. Considering how new "Big Data and Analytics" are, existing knowledge about the potential value to…

Post-pandemic, there is a growing recognition that higher education needs to take a more proactive role in addressing the United Nations' Sustainable Development Goals -- the 17 goals for 2030 that aim to balance global economic development with the need to tackle climate change and protect our natural ecosystems. This change of focus has profound…