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Web Usability Practice at ARL Academic Libraries
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Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe – portal: Libraries and the Academy, 2023
Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated…
Descriptors: Internet, Usability, Policy, Standards
Usability Definitions in a Dynamically Changing Information Environment
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Chen, Yu-Hui; Rorissa, Abebe; Germain, Carol Anne – portal: Libraries and the Academy, 2015
The authors compared Web usability definitions, collected from library professionals at academic institutions of the Association of Research Libraries (ARL) through online surveys in 2007 and 2012, to determine whether library practitioners' perspectives had altered as information technologies evolved during this time. The authors applied three…
Descriptors: Definitions, Usability, Academic Libraries, Online Surveys
Defining Usability: How Library Practice Differs from Published Research
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Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe – portal: Libraries and the Academy, 2011
Library/information science professionals need a clearly articulated definition of usability/Web usability to implement intuitive websites. In this study, the authors analyzed usability definitions provided by the ARL library professionals and those found in the library/information science and computer science-information systems literature.…
Descriptors: Information Scientists, Information Needs, User Needs (Information), Definitions