This paper identified the training strategies for distance education academic libraries that could improve remote clients' access to information resources during the Coronavirus Disease 2019 (COVID-19) pandemic. The positivism research paradigm anchored this study and employed a quantitative approach. Eighty-two (82) online questionnaire was sent…

The purpose of this paper is to explore the accessibility of library resources and support services by distance learners at the Open University of Tanzania (OUT). The study utilized a survey approach in soliciting information from distance learners. A total of 33 learners from OUT responded to the survey. The study revealed that OUT offered…

"is facebook down" trended on Google on October 4, 2021, when Facebook became temporarily globally unavailable. Web users proactively seek information when they encounter issues online. System status dashboards are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference…

Off-campus access provides seamless and reliable access to licensed resources of libraries to multiple users, anywhere and anytime simultanously. Using a purposive sampling design, one hundred and forty-two postgraduate students were selected during information literacy training sessions to participate in this study. This study used a structured…

This article aims to present the Open Distance eLearning library processes for requesting information resources using the Online Public Access Catalogue (OPAC). OPAC is known as a platform used by library clients to check the availability of information resources from the entire library collection. ODeL libraries also use the OPAC, not as a…

This study investigated the relevance of libraries and librarians in distance education programs of Nigerian universities. Investigation was carried out in Federal Universities in the South East Geopolitical Zone of Nigeria using a descriptive survey research design. Five research questions and two null hypotheses guided the study. 138 librarians…

Over 1,200 community colleges nationwide enroll over ten million students annually, with more than one in four students taking online courses. Given postsecondary education's increased focus on resources beyond the classroom, a logical line of exploration is the link between academic library usage and library aptitudes and attitudes. This study…

Global information resources and sophisticated technology have accelerated the availability and utilization of Online Information Resources (OIR) in the Open Distance Learning environment. The study examines the contributions of OIR to Open Distance and Lifelong Learning in relation to three purposively selected dual-mode institutions in…

The study aimed at investigating distance learners' use of, and satisfaction with academic library services. It is a case study that employed a survey method to solicit the views of distance learning students of the Kwame Nkrumah University of Science and Technology (KNUST). Findings revealed a fairly satisfactory use of the library services…

User experience is immeasurably important for your patrons as they access your Web site. This article presents tips and strategies for testing user experience, suggests a number of different popular technologies and tools that are used in the UX field, and lays out a plan for sharing and utilizing data to make improvements on your Web site. It is…

At Webster University, solo librarians manage libraries on six campuses in Africa, Europe, and Asia. On the home campus in St. Louis, ten librarians at a traditional library serve faculty, staff, and students at metro and military campuses across the U.S., at international campuses, and online. To ensure consistency for users, librarians have…

When a mid-sized library at a private university held its first robust research-support event, a huge portion of the student body was noticeably absent -- the distance population. The ACRL Standards for Distance Learning Library Services affirms that distance learners are entitled to the same services and resources as on-campus learners. This…

The Michigan State University (MSU) Libraries' Website has a case of TMI: too much information organized by librarians for librarians. Finding relevant information about various library services, including the 24/7 Distance Learning Support Line, and access points to scholarly resources is often cumbersome, and given the limited time and staffing…

In this case study we will examine the role of the library in Open Educational Resources through the lens of library value described in Megan Oakleaf's 2010 ACRL [Association of College and Research Libraries] report. While librarians in our organization have traditionally not played a role in textbook adoptions, the campus academic goal to…

In states with limited road accessibility, rural students can feel isolated from library services. This article explores the creation, implementation, and results of an on-going longitudinal study assessing the library service needs of rural students in eLearning courses. To align with current practices in online pedagogies, including the…