Two members of the library faculty at Seton Hall University teamed up with a respected professor of mathematics and computer science, in order to create an online course that introduces information literacy both from the perspectives of the computer scientist and from the instruction librarian. This collaboration is unique in that it addresses the…

The essay presents a quasi-case study of one academic librarian's experience as an embedded librarian in multiple online courses over a five-year period. Technology used included chat, email, and a librarian question-and-answer bulletin board inside an eCollege course management system, and a dedicated-use ElluminateLive! virtual training room for…

As technology continues to advance, libraries in Europe and America continue to improve upon their virtual reference services by employing new Web technologies and applying them to existing services. West African academic libraries have begun providing resources electronically to their users but still typically lag behind in the services they…

The re-envisioning of libraries as information leaders in higher education requires an examination of the decisions made in the acquisition and adoption of library technology. The Critical Theory of Library Technology offers a framework for viewing technology decisions through a social, economic and political perspective. This paper uses the…

Reference service via instant messaging (IM) has significant potential to benefit distance learners. There has been wide experimentation with IM to expand reference services in libraries across the US, with mixed results. Concern has been expressed that IM cannot provide the same reference experience as face-to-face interactions. One academic…

The purpose of this study was to measure the degree to which academic libraries or library staff members throughout the United States adhere to the Guidelines for Virtual Reference Services provided by the Reference & User Services Association (RUSA). The results of the study were analyzed to identify specific areas where improvement is needed…

Tutorials and digital learning objects provide librarians a quick, concise mechanism for delivering information and training on a wide range of library topics. The semiotic theory promoted by Charles Sanders Peirce (Wiener, 1958) and Howard Smith (2005) contains implications for enhancing the effectiveness of library tutorials through the…

Dealing with unaffiliated distance learning students can be a daunting task for many public as well as academic librarians. This article will discuss strategies for providing reference to these students by gathering information on what services they are offered via their home institutions, and helping them navigate the often confusing landscape of…

Embedded librarianship in distance learning courses taught within virtual environments such as Second Life is an emerging, leading-edge practice. This paper describes the experiences of librarians embedded in undergraduate English composition courses taught entirely in Second Life and presents the results of an empirical research study to assess…

An increase in its distance-learning student population prompted Regent University Library to consolidate the library's information literacy program into one course. The course eventually went online to meet the needs of distance learners. During course development and implementation, librarians learned what worked well and what did not.…

A database that tracked information requests from University of Alaska Fairbanks (UAF) distance students using the Elmer E. Rasmuson Library's Off-Campus Services (OCS) indicated that, beginning in 2001, students became more self-reliant searchers. Reasons for this trend included: increased number of licensed online resources from which to choose;…

Texas A&M University Libraries has been testing virtual reference services since February 2004, but during the fall semester 2005, the Libraries began implementing and actively promoting the services to various target groups. Distance education students were identified as a primary target group for virtual reference services, and as of the…

This paper examines podcasting as a library support for distance learning and information systems and services. The manuscript provides perspective on the knowledge base in the growing area of podcasting in libraries and academia. A walkthrough of the podcast creation and distribution process using basic computing skills and open source tools is…

When a university acquires the library of a national institute and the institute's active and worldwide membership expects continued and uninterrupted access to services from the collection, shockwaves can reverberate throughout the university's main library and among its staff. This was especially true for the Reference Department of the…