This article reports on the relationship between seven factors that described dimensions of education service quality and overall service quality on one hand, and students' satisfaction with the professional teacher development programmes by distance mode in a South African University on the other. We sought to find out whether students enrolled…

This article emanates from a comparative study of the quality of a B.Ed. (Hons) programme in contact and distance contexts in a dual-mode institution, in terms of access, delivery and output. Both versions of the programme are guided by a similar underpinning philosophy that drives its ethos. Even though it appears that there may be no prominent…

This article attempts to explore why and how student involvement is a necessary, but under-developed and under-utilised strategy for enhancing quality distance education in South Africa. Any critical analysis of education in South Africa needs to consider the historical and current social contexts, and in this case the analysis needs to explain…

In this response I argue that the notion of quality is embedded in the tension between powerful patterns of inherited epistemic and symbolic understanding and the dynamic of the creative, imaginative moments of understanding and design. This would take the idea of co-producer/creator of knowledge beyond the boundaries of (re)packaging commodities…

In pursuit of quality, the learning process should be continuously improved by changing, among other things, the learning material and the way learning is facilitated. A concern for academics, teaching experience in the B.Ed. module: Personnel Management, a module offered by means of distance education at the University of South Africa, is to…

This article will first provide a theoretical overview of the problems that learners experience in distance education. It will also deal with some of the implications for course design. Problems associated with study through a distance education institution include loneliness, time management, examination skills and the format of the study…

In this article I highlight the challenges facing a law lecturer in a multicultural society in transformation where the student is being prepared to serve society in different occupational fields as a professional person. I indicate that the law itself cannot effect change. For this we need properly trained lawyers. For an effective transformation…