This article presents the development of a small-world network using an adapted version of the large-group problem-solving method "Future Search." Two management classes in a higher education setting were selected and required to plan a project. The students completed a survey focused on the frequency of communications before and after…

This article develops around a qualitative research case study of an instructor teaching an introductory course about students with special needs. Data collection involved document analysis, observations and interviews with administrators, the faculty member, his peers, teaching assistants and students. The case is also a reflective piece on the…

How are stakeholders represented in higher education institutions' decision-making bodies that influence the quality of education, and are their viewpoints taken into account? This paper addresses this question taking into account the empirical evidence from eight countries in Europe. Findings indicate that formal barriers are largely absent, that…

The article introduces external quality assessment results of first cycle and second cycle study programmes renewed under the Human Resources Development Action Programme 2007-2013 priority direction 2 "Lifelong Learning" (hereinafter the "Programme") through the aspect of planning students' independent work. Problems faced…

The article reviews forms of higher education internationalisation at an institutional level. The relevance of theoretical background of internationalised study quality assessment is highlighted and definitions of internationalised studies quality are presented. Existing methods of assessment of higher education internationalisation are criticised…

In the last few decades universities became service providers. In this case an open question is raised: what is the student role then? This article aims to enlighten the discourse of the student role. At first glance, a student is supposed to be just a passive service consumer--a client. Yet recent service management literature proposes that…

This paper presents a quantitative analysis of information literacy competencies level within nine universities of Lithuania. The empirical research was carried out in 2005 with a research sample of 700 respondents. Comparative analysis of the data between full-time and extramural study mode students revealed differences in the level of…

The article presents the research on study quality state at three Lithuanian universities. The research was performed during the spring semester in 2003. Research participants were 669 students, 227 teachers, 126 administration officers and 359 graduates. The outcomes of the research did not aim at revealing the state of study quality in a…

A taxonomy of potential values conflicts in evaluations is presented. Basis is the distinction of types of conflict (aims vs. means conflicts; qualitative vs. quantitative conflicts). Six areas of values are discussed: the ethical, methodical, social and interactive, legal, economic, and personal values. The taxonomy of conflicts between these…