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Direct linkGiavrimis, Panagiotis; Giossi, Stella; Papastamatis, Adamantios – Quality Assurance in Education: An International Perspective, 2011
Purpose: The aim of the present study is to investigate why teachers participate in Information and Communication Technology (ICT) programmes, what their sociological approaches are, and where they focus their attention in order to achieve the objectives of their training in these new technologies. Design/methodology/approach: The sample group of…
Descriptors: Lifelong Learning, Foreign Countries, Cultural Context, Teacher Attitudes
Flumerfelt, Shannon; Banachowski, Michael – Quality Assurance in Education: An International Perspective, 2011
Purpose: This research article is based on the Baldrige National Quality Program Education Criteria for Performance Excellence's conceptualization of improvement as a dual cycle/three element initiative of examining and bettering inputs, processes, and outputs as driven by measurement, analysis and knowledge management work. This study isolates a…
Descriptors: Knowledge Management, Higher Education, Total Quality Management, Figurative Language
Vaughan, Elizabeth; Woodruffe-Burton, Helen – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to empirically test a new disabled service user-specific service quality model ARCHSECRET against a modified SERVQUAL model in the context of disabled students within higher education. Design/methodology/approach: The application of SERVQUAL in the voluntary sector had raised serious issues on its portability…
Descriptors: Disabilities, College Students, Student Experience, Measures (Individuals)
Law, Dennis C. S.; Meyer, Jan H. F. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The Course Experience Questionnaire (CEQ) is a quantitative instrument for collecting student feedback on programme quality that has been tested and practically used in Western university response-contexts. The purpose of this paper is to adapt and partially validate a Chinese translation of the CEQ, for application in the new context of…
Descriptors: Feedback (Response), Factor Structure, Evaluation Methods, Factor Analysis
Jaiani, Vasil; Whitford, Andrew B. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to examine the policy process that led to the passage of the No Child Left Behind (NCLB) Act in the United States and the Bush Administration's role in this process. Design/methodology/approach: The research design is historical and archival. A description of the NCLB Act is given and the major provisions and…
Descriptors: Policy Formation, Federal Legislation, Accountability, Government Role
Reddy, Malini Y. – Quality Assurance in Education: An International Perspective, 2011
Purpose: This paper seeks to discuss the characteristics that describe a rubric. It aims to propose a systematic method for developing curriculum wide rubrics and to discuss their potential utility for program quality assessment. Design/methodology/approach: Implementation of rubrics is a recent phenomenon in higher education. Prior research and…
Descriptors: Foreign Countries, Masters Programs, Business Administration Education, Student Evaluation
Wongsurawat, Winai – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to critically analyze the value of the written comments section on student evaluations of teaching and develop a framework to improve the interpretability of such data. Design/methodology/approach: The paper reviews past investigations into the reliability and interpretability of student evaluations of…
Descriptors: Evaluators, Investigations, Student Evaluation of Teacher Performance, Confidentiality
Walker, John – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to develop an inventory of behaviours and attitudes expected of English language teaching (ELT) professionals in a services context. Design/methodology/approach: A two-stage Delphi method using ELT expert panellists, comprising managers and owners from the ELT sector. Delphi is indicated for complex problems,…
Descriptors: Delphi Technique, Integrity, English (Second Language), Teacher Attitudes
Afifi, Galal M. H. – Quality Assurance in Education: An International Perspective, 2011
Purpose: This research aims to be one of the earliest studies to investigate tourism e-learning in Egypt, thus, it will initially shed light on the current standing of e-learning in Egypt before proceeding to: identify the present status of e-learning in Egyptian tourism higher education; explore the potential advantages and drawbacks of using…
Descriptors: Electronic Learning, Higher Education, Tourism, Public Colleges
Law, Dennis C. S.; Meyer, Jan H. F. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of the present study is to report the initial analyses of relationships between various components of the learning patterns exhibited by a group of 1,572 post-secondary students in Hong Kong as operationalized via the Inventory of Learning Styles (ILS), a quantitative instrument developed by Vermunt originally for the Dutch…
Descriptors: Statistical Significance, Foreign Countries, College Students, Learning Processes
Helgesen, Oyvind; Nesset, Erik – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to find out whether LibQUAL+[TM]can account for student loyalty to the library of an institution of higher education. LibQUAL+[TM] is a marketing tool that is used to measure perceived service quality of libraries, and the present analysis aims at validating this service quality instrument within a more…
Descriptors: Foreign Countries, Higher Education, College Libraries, Structural Equation Models
Sangra, Albert; Fernandez-Michels, Pedro – Quality Assurance in Education: An International Perspective, 2011
Purpose: The paper seeks to describe the Catalan corporate e-learning providers from the perspective of quality perception, quality assessment and quality control. Design/methodology/approach: A literature review reveals key aspects of the definition of quality in e-learning. The results of the review constitute the basis for exploratory research…
Descriptors: Electronic Learning, Focus Groups, Educational Quality, Quality Control
Jackson, Mary Jo; Helms, Marilyn M.; Ahmadi, Mohammad – Quality Assurance in Education: An International Perspective, 2011
Purpose: This paper aims to address students' expectations of classroom pedagogy. It suggests that meeting students' specific expectations of teaching, one of the core educational processes, could impact the perception of the overall quality of the educational experience. Design/methodology/approach: A survey was administered to 372 first-year…
Descriptors: College Students, Student Attitudes, Classroom Environment, Educational Experience
Warring, Susan – Quality Assurance in Education: An International Perspective, 2011
Purpose: This paper aims to analyse how learning levels differ within and between degrees and diplomas with specific application to the Bachelor of Applied Business Studies degree and the New Zealand Diploma of Business, which are delivered at a New Zealand polytechnic. Design/methodology/approach: A literature review and content analysis of…
Descriptors: Foreign Countries, Personal Autonomy, Content Analysis, Lifelong Learning
Temtime, Zelealem T.; Mmereki, Rebana N. – Quality Assurance in Education: An International Perspective, 2011
Purpose: The purpose of this paper is to examine the degree of satisfaction and perceived relevance of the Graduate Business Education (GBE) programme at the University of Botswana. Design/methodology/approach: A self-administered questionnaire and face to face interviews were used to collect data from Master of Business Administration (MBA)…
Descriptors: Business Administration Education, Foreign Countries, Barriers, Relevance (Education)
