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Direct linkAdebonojo, Leslie G.; Campbell, Kathy A.; Ellis, Mark E. – Public Services Quarterly, 2009
East Tennessee State University has a diverse student population of approximately 12,500 students. Recent statistics have indicated that the student body is bypassing the physical library building, including reference services, and connecting to online sources from off campus. With only six public service librarians whose duties include…
Descriptors: Outreach Programs, Library Services, Reference Services, Librarians
