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Muszkiewicz, Rachael – Public Services Quarterly, 2017
Library orientations do their part to familiarize students with information literacy, and how the library fits within university life. But what if an orientation could give a student a strong introduction to their academic librarians? Research in academic libraries has noted that library anxiety remains a continual problem among current students.…
Descriptors: Library Instruction, Orientation, Anxiety, College Freshmen
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Connell, Ruth Sara; Mileham, Patricia J. – Public Services Quarterly, 2006
At Valparaiso University's main library, the Christopher Center for Library and Information Resources (formerly the Moellering Library), student employees are an integral part of day-to-day operations. Students work at the reference desk and must be able to handle reference questions. Since the fall 2000 semester, the Reference Services Librarian…
Descriptors: Feedback (Response), Tests, Academic Libraries, Reference Services