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Dempsey, Megan – Public Services Quarterly, 2011
The growing trends of tiered reference, roving librarians, and virtual reference offer academic libraries several options for providing the most effective reference service. Increased enrollment at community colleges has prompted a reconsideration of how librarians can balance reference, teaching, and faculty responsibilities. This article…
Descriptors: Holistic Approach, Academic Libraries, Reference Services, Librarians
Knox, Emily – Public Services Quarterly, 2011
Support for intellectual freedom, a concept codified in the American Library Association's Library Bill of Rights and Code of Ethics, is one of the core tenets of modern librarianship. According to the most recent interpretation of the Library Bill of Rights, academic librarians are encouraged to incorporate the principles of intellectual freedom…
Descriptors: Intellectual Freedom, Academic Freedom, Academic Libraries, Ethics
Henry, Jo – Public Services Quarterly, 2011
Reference transactions in academic libraries have been on the decline since mid-1990. The Academic Library Survey from the National Center for Education Statistics shows an average drop of 25% in reference use from 1996-2004 with higher numbers at some institutions such as the University of Maryland which plummeted 47% (Martell, 2008). The…
Descriptors: Marketing, Research Libraries, Academic Libraries, Reference Materials
Townsend, Whitney – Public Services Quarterly, 2011
Medical and health sciences libraries have incorporated the elements of evidence-based practice (EBP) into their reference services, instruction, and online resource development for years. While EBP focuses on the use of medical and health sciences literature in the clinical environment (i.e., making decisions about how to treat a particular…
Descriptors: Evidence, Medical Education, Medical Libraries, Information Literacy
Kendrick, Kaetrena Davis – Public Services Quarterly, 2011
The core duties of the reference librarian inherently mandate that the work environment is not unlike a kaleidoscope: Students and faculty revolve within and around the library, and reference and public services workers do the same; every move temporarily redesigning the library, its collections, and even its very role on campus into something…
Descriptors: Access to Information, Reference Services, Library Services, Web Sites
Bottorff, Tim – Public Services Quarterly, 2011
Wise and careful selection of materials remains among the most important and enduring duties of the librarian--and also among the most difficult. The author has found this to be especially true in a specialized-subject library, where traditional collection development methods do not always yield good results. While collection development practices…
Descriptors: Library Services, Librarians, Library Materials, Library Development
Bodnar, Jonathan; Doshi, Ameet – Public Services Quarterly, 2011
Reflecting on the library literature on Facebook, our experience using Facebook and other social networking sites professionally, and our discussions with librarians about these tools, we question the use of social networking sites in academic libraries and note opportunities for discussion and research. Ultimately, we encourage librarians and…
Descriptors: Academic Libraries, Social Networks, Web Sites, Journal Articles
Kane, Danielle; Schneidewind, Jeff – Public Services Quarterly, 2011
As part of a focused, methodical, and evaluative approach to emerging technologies, QR codes are one of many new technologies being used by the UC Irvine Libraries. QR codes provide simple connections between print and virtual resources. In summer 2010, a small task force began to investigate how QR codes could be used to provide information and…
Descriptors: Academic Libraries, Electronic Libraries, Library Services, Coding
Demeter, Michelle – Public Services Quarterly, 2011
In March 2010, the first floor of the main library at The Florida State University was renovated as a learning commons. With this change in design, all tutoring that existed throughout the library was moved into the commons. The crown jewel of these programs is the library's in-house, late-night peer tutoring program that has seen incredible…
Descriptors: Academic Libraries, Library Services, Peer Teaching, Tutoring
Merrill, Alex – Public Services Quarterly, 2011
This article discusses possible future directions for academic libraries in the post Web/Library 2.0 world. These possible directions include areas such as data literacy, linked data sets, and opportunities for libraries in support of digital humanities. The author provides a brief sketch of the background information regarding the topics and…
Descriptors: Academic Libraries, Futures (of Society), Library Services, Data
Dunaway, Michelle – Public Services Quarterly, 2011
The impact of Web 2.0 upon culture, education, and knowledge is obfuscated by the pervasiveness of Web 2.0 applications and technologies. Web 2.0 is commonly conceptualized in terms of the tools that it makes possible, such as Facebook, Twitter, and Wikipedia. In the context of information literacy instruction, Web 2.0 is frequently conceptualized…
Descriptors: Information Literacy, Internet, Library Instruction, Critical Thinking
Haefele, Chad – Public Services Quarterly, 2011
While libraries offer next generation public services such as mobile access and e-books, these services are often neither home-grown nor sustainable. Libraries have a history of lending and services built on a simple model: they purchase an item and then provide it to the community. Unfortunately, the latest generation of services offered by…
Descriptors: Libraries, Library Services, Telecommunications, Electronic Publishing
Newton, Daniel – Public Services Quarterly, 2011
College students have a tendency to become stressed from both their schoolwork and their personal lives. As the end of a semester approaches, the stress levels begin to rise for everyone. The procrastinators, the planners, and even those ahead in their work become tenser even with small problems, such as slow printers or an unavailable book needed…
Descriptors: Academic Libraries, Library Services, State Universities, Stress Management
Seeholzer, Jamie – Public Services Quarterly, 2011
In an effort to market the library as a more inviting, student-friendly place, librarians at the main library of Kent State University have piloted several new events to lure students into the building and keep them coming back. With the transition to more social events hosted by the university libraries, a number of questions arose among…
Descriptors: Academic Libraries, Outreach Programs, State Universities, Case Studies
Stormont, Sam – Public Services Quarterly, 2010
The creation of an instant messaging (IM) service is described. The challenges encountered in developing, launching, and maintaining the project are examined and include technical support, archiving, balancing different formats, privacy, assessment, training, and the effectiveness of the IM channel. The process of choosing an aggregator and a…
Descriptors: Reference Services, Computer Mediated Communication, Technical Support, Privacy