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Direct linkHeider, Kelly L. – Public Services Quarterly, 2010
In January 2006, Indiana University of Pennsylvania (IUP) Libraries began a successful embedded librarian program in the university's College of Education and Educational Technology. The program has improved the library's relationship with faculty and students; shaped a more relevant collection of print, media, and electronic resources that meets…
Descriptors: Librarians, Outreach Programs, Library Services, Academic Libraries
Collins, Susan L. – Public Services Quarterly, 2006
Reference e-mail continues to be a vital reference service. This article studies the trends in reference e-mail use over an eight year period. Usage statistics are analyzed particularly in light of the marketing of the service via changes in the location of the service on the official university libraries' Web pages. Included are recommendations…
Descriptors: Research Libraries, Reference Services, Electronic Mail, Delivery Systems
