Training clinical psychologists to be able to work with those who will use their services in ways that are not 'othering' or stigmatising and that facilitate a safe, compassionate and accepting place from where psychological therapy can be undertaken, is an essential task for trainers. Although simulation training is widely used in some healthcare professions, it is a relatively new method in clinical psychology training. In this article we describe a simulation training exercise as one effective way to achieve the goals described above.