Isolation, lack of connection and/or belonging, difficulty maintaining engagement and motivation for learning are common complaints for students separated from teaching and support staff in distance education. Using a mixed-methods approach, this article utilises dimensions of student engagement: cognitive, emotional and social behaviour to argue…

The quest for access to higher education has increased rapidly in the past 25 years of democracy in South Africa. However, this increase has not been matched by student academic success. This lack of success may even be worse with the advent of the COVID-19 pandemic. The pandemic has given rise to challenges that have affected student learning,…

In the developing world numerous barriers hinder teachers' uptake of the pedagogical and technological skills needed to teach online. This study sought to contribute to an understanding of effective programme design for developing such skills in such contexts by exploring the engagement of a cohort of South African teachers (n=97 initially,…

Owing to the COVID-19 pandemic, paper-based delivery of the National Benchmark Tests (NBTs) was not possible during the 2020 testing cycle. The NBTs, being a large-scale national assessment project, did not have alternative options, other than to offer the tests online. Moving these high-stakes tests online meant that certain considerations had to…

The growing utilisation of digital technologies in today's complex and fast-changing world has taken the reality of education beyond the physical classroom. However, the COVID-19 pandemic has forced many educational institutions to make hasty and unprecedented decisions as they switched to the virtual classroom. This study explores teachers'…

The purpose of this research was to identify students' views on the use of WhatsApp in an online postgraduate course at a South African Open Distance eLearning institution during the COVID-19 pandemic. During this time, lecturers and students relied on their mobile devices to communicate using different tools, including WhatsApp. Although it is a…

The COVID-19 pandemic has disrupted higher education across the globe, in particular the shift from face-to-face teaching and assessment, as well as interaction with students. In 2020, an online survey was distributed to African and Australian higher education academics to gather insights into academics' transformation of educational practices…

The COVID-19 pandemic has caused serious disruptions to higher education institutions across the globe, prompting even the ill-prepared ones to embrace virtual teaching and learning approaches. Academic-industry partnerships remain an underutilised and under-researched mutually beneficial way of strengthening organisational performance. This study…

With the operationalisation of lockdowns and restrictions on public gatherings, education systems across the entire globe were confronted with an urgent need to reconsider alternative forms of teaching, learning and assessment. Some institutions in developing countries were especially hard-hit by the shift owing to inadequacies in training and…

The current research aimed to investigate the perceptions of pre-service students regarding the usefulness and contribution of Massive Open Online Courses (MOOCs) in initial teacher education programmes, particularly in times of emergency. Participants comprised 202 second-career pre-service students who enrolled in alternative teacher education…

The transition to online learning at a time of intensive efforts to ensure that the academic project continued under the trying conditions brought on by the COVID-19 pandemic placed intense pressure on both staff and students, increasing their workload. The increased workload placed students at a risk of burnout. While most burnout research…

This paper explored women departmental heads' leadership experiences in higher education during the COVID-19 pandemic. This paper highlighted aspects of their care and coping mechanisms in terms of them working in virtual spaces. Most scholars have examined employees' effects and challenges while working from home during a lockdown. However, most…

The role of student support in enabling successful student outcomes is widely acknowledged. However, student support functions and the structures within which they reside often emerge independently at universities, and are seldom designed with integration in mind, leading to systemic inefficiencies. This paper draws on systems thinking to develop…

In this paper, an attempt was made to locate the role of internationalisation in African Higher Education Institutions (HEIs). It is argued that comprehensive international, intercultural, and global dimensions in the affairs of African tertiary institutions provide for a more nuanced and diversified higher education landscape. Through a desk…

The study investigated how the school management team of a primary school in Gauteng supported parents to ensure academic success during COVID-19. Therefore, the study explored the perspectives of parents on their experiences and challenges that they had to support learning at home during the COVID-19 lockdown. This study used a quantitative…