During the Spring 2020 semester, universities transitioned to online instruction to slow the spread of COVID-19. During this time, mathematics support/tutoring centers also moved their services online. We discuss best practices for online tutoring from the literature and the shared experiences of 28 tutoring center leaders who transitioned to online tutoring during the pandemic. We recommend tutoring centers offer both synchronous video conferencing with shared white boards and an asynchronous or text-based option to increase flexibility and alleviate issues of access. Tutors should be trained to utilize the chosen technology and to adapt their communication to the new environment.