The purpose of this study was to benchmark the workload of online instructional designers as third-space professionals at 4-year, public institutions. Interview data regarding design team composition, courseload, responsibilities, and decision-making processes was gathered from managers of online learning units offering a "white-glove"…

Regular and substantive interaction differentiates distance education from correspondence education and can have serious economic ramifications for institutions that fail to include it in their online courses. While ambiguities in its definition and a federal health emergency provided temporary flexibilities and exemptions from regulations, the…

The COVID-19 pandemic has led to an unprecedented shift in how health science education is delivered (Sandars et al., 2020). With face-to-face learning, such as lab and classroom interactions, largely unavailable during the pandemic, institutions have been required to quickly shift the learning environment to a fully virtual format. While…

Distance education across all levels of education is growing at a rapid rate. As institutions and governments attempt to guide distance education, working definitions and their meanings conflict. Perhaps this is in part because administrators and practitioners are working from definitions that are decades-old. This paper suggests new definitions…

The purpose of this paper is to share the challenges faced with the rapid transition from face-to-face to online teaching due to the COVID-19 pandemic and highlight successful online teaching strategies. The challenges are presented in a question and solution-based analysis to help educators mitigate barriers for students who are engaged in online…

Change management processes and learning adaptations that accompany quality assurance (QA) in higher education are an understudied phenomenon. This article describes a first-tier, phenomenological qualitative research study on the usability of the Continuum of Excellence in Quality Assurance (CEQA) model as a tool that institutions might use to…

As the modes of course development in universities shift to be more team-based, librarians are now contributing core components of course development operations. This article outlines the ways that librarians at Capella University have been integrated systematically into course development. Adding librarians to specific points throughout the…

Because funding for many higher education institutions is based on student persistence and graduation rates, and because competition for online student enrollments is fierce among public and private institutions, quality and competitiveness in online course development, instruction, and administration is imperative. Additionally, because distance…

With the dramatic increase in the demand for distance learning opportunities in higher education, staffing demands have created a new opportunity for faculty members to teach full-time from remote locations. Previously, a significant portion of online instruction was taught by full-time faculty as part of their regular teaching load or as an…

Higher education faculty have numerous responsibilities that are not limited to instruction of classes. While it is well established in literature that faculty have a diverse set of responsibilities that extend well beyond a 40-hour work week, this information has yet to be cohesively transferred into suggestions for institutions to utilize when…

Higher education remains embroiled in transition driven by cost of attendance, technological advances, globalization, hyper-competition, and stakeholder expectations. Concurrently, advances in online education have prompted increased integration within the educational enterprise. Not only are modern institutions faced with the necessity to respond…

As enrollment of students in online courses has steadily increased over the last few decades, very little attention has been given to online instructor evaluation. This is an area of online education that needs additional research to better ascertain the current state of online instructor evaluation as well as discover ways to improve its…

The proliferation of the Internet, computers, and mobile devices means that students of all ages, socioeconomic statuses, geographical locations, and abilities have access to higher education institutions that were previously unavailable. As the population of the United States ages and the number of students with diagnosed disabilities grows,…

Virtual Professional Learning Communities (PLC) have become an innovative way to meet the professional development needs of faculty in the online learning environment. Walden University's model for PLCs, the Walden Junto, uses a combination of synchronous and asynchronous online strategies and is based on a philosophy that embraces the faculty…

Higher education is undergoing great changes that require universities to adapt quickly, and making these changes can be difficult. One discipline that can aid in executing change is project management, which has developed a set of clear processes and strategies for completing initiatives quickly and effectively. Several authors have identified…