Academic libraries, apart from their main function, which is to provide information services to academic communities, may also perform a number of social roles in the broad meaning of the term. Accordingly, they now tend to serve as the third place offering inclusion and animation activities to academic as well as local communities (including…

Research Libraries UK is a consortium of 37 of the UK and Ireland's largest research libraries with the purpose of convening its members around the key issues that affect them, to represent their collective voice, to support them as they face shared challenges, and to be an effective advocate on their behalf. In fulfilment of these roles, RLUK…

This study investigated whether the academic library sector in the United Kingdom (UK) could be in danger of experiencing a decline in workforce diversity following the Brexit vote. A web survey was distributed to academic libraries and library information science (LIS) departments across the UK. Follow-up e-mail interviews were conducted with…

There has been a wave of interest in UK academic libraries in developing services to support student well-being. This paper identifies three fundamental and interrelated issues that need to be addressed to make such initiatives effective and sustainable. Firstly, well-being has to be defined and the impacts of interventions must be measured in…

The term 'student engagement' has a broad meaning and is used freely as an expression in several different contexts of academic librarianship. This literature review covers scholarship from across several of these areas and is structured so that four broad themes are systematically addressed: student engagement in learning; students as partners;…

The learner journey is here defined as the study, information, and research skills that a student brings to university with them and develops throughout the course of their degree program. Research on academics' perceptions, expectations, and assumptions regarding the learner journey was conducted via semistructured interviews, in order to…

The provision of service to students with Special Educational Needs (SEN) at university libraries in the UK differs based on the types of positions that are being used to staff these programs. This study finds that although nondedicated staff tended to provide services that required fewer specialized skills, they seemed to place a higher priority…

This article reports the findings of a research project which set out to identify and analyze changes in the mission statements of academic libraries within the context of their institutional strategies. The method used was an analysis of the mission statements of UK and German libraries and a questionnaire survey which was sent to all managers of…

This article shares the research based on interviews with 12 U.K. university senior managers commissioned by SCONUL and carried out by external consultants who found that libraries can have a positive impact on student satisfaction and experience and are a source of institutional information about the student body. Libraries are seen very much as…

This article draws on the author's previous experiences of developing library strategies at three case study libraries between 2011 and 2016 across a range of different academic institution types: research-intensive, teaching-intensive, and scientific research. Adopting a reflection on practice methodology based on Gibbs' reflective cycle, the…

The nature of academic librarianship is changing as librarians move away from the curation of material and into research support roles. Although this creates new opportunities it can be difficult for staff to learn the skills needed. The Office of Scholarly Communication at Cambridge University seeks to address this issue with the Research Support…

The need for research support in U.K. universities is growing at a fast pace and a number of different professional and academic units within universities are involved in the process. This case study takes place in a post-92 higher education institution and discusses the benefit of utilizing a cross-university Community of Practice (CoP) approach…

This case study describes the creation of a leisure reading collection in the Clifford Whitworth library at the University of Salford. It briefly surveys existing literature on leisure reading collections and looks at the growing interest among U.K. academic libraries in recreational reading. It considers the reasons for promoting reading as a…

A case study demonstrating how an online narrative featuring the adventures of a cuddly toy penguin, Pablo Penguin (@uoppenguin on Twitter) has been introduced at the University of Portsmouth Library to build trust and engagement between university students and library services and facilities. Evidence for the benefits of anthropomorphic brand…

The University of Huddersfield presents a key case study of the transformation of its Archives Service, using the newly-developed Staff/Space/Collections dependency model for archives and the lessons of the UK's Customer Service Excellence (CSE) scheme in order to examine and illustrate service development. Heritage Lottery Fund (HLF) and…