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Ashcroft, Tamasine; Bird, Lisa; Bull, Stephen; Harper, Polly; James, Ann-Marie; Robertson, Catherine – New Review of Academic Librarianship, 2020
In summer 2017, the University of Birmingham reconfigured from a subject librarian model of academic library support to a functional or task-based model, including the creation of a dedicated Engagement Team. Using case studies from the new team, an internal survey of staff across the University alongside a survey of librarians from other…
Descriptors: Learner Engagement, Academic Libraries, Library Policy, Librarians