This annual report provides details on how the COVID-19 pandemic impacted the New Mexico Higher Education Department's (NMHED) operations and the impact on New Mexico's students, faculty, and staff. All colleges and universities prepared and followed detailed plans on how they would operate to continue to deliver quality education while keeping the campus safe and in compliance with state rubrics for reopening. In addition, there were several accomplishments over the past year for student success: (1) Student financial aid program enhancements and additions; (2) Implemented teacher pipeline support; (3) Expansions to the Lottery Scholarship. NMHED provided COVID-19 support to the program for both current students and graduating seniors; (4) Maintained and increased federal funding for adult education, financial aid, and GEAR UP; (5) Capital project process improvements; (6) Guided and implemented a safe reopening process for all public and private higher education institutions amid COVID-19; and (7) The New Mexico Academic Advisory Committee has been established. Main topics of the Committee includes Common Course Numbering System, General Education, and Dual Credit. [For the 2019 report, see ED604968.]