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Peer reviewedHirano-Nakanishi, Marsha J. – New Directions for Institutional Research, 1994
The Total Quality Management approach is used as a framework for a discussion of methodological issues related to diversity in higher education, including classification of race and ethnic information, data aggregation, and use of several key indicators (access to college, persistence, and student progress). (MSE)
Descriptors: Academic Persistence, Access to Education, Classification, College Environment
