Colleges and universities, it is suggested, can enhance their effectiveness by adopting a systems approach to organizing, planning, decision-making, and evaluating. A decentralized, participative model that emphasizes systematic planning and management by objectives is presented. (Author/MLW)

Planning change through faculty and administrative development is discussed. The development of a comprehensive faculty and administrative development program involves instructional, curricular, organizational, personal, and professional development. (Author/MLW)

A Kellogg Foundation-sponsored team leadership development program at the University of Akron is described. It involves planned change, that can be effected by: involving a broad cross section of the university in discussions or problems; providing training in interpersonal relationships and group dynamics; organizing task forces; and setting up…

A management planning model developed by Furman University is described. The model is a decentralized participative approach to institutional governance that stresses decision-making based on use of appropriate research and allocation of resources based on management by objectives. (MLW)

Institutional change, it is suggested, can be managed through task forces that focus on a broad spectrum of institutional problems and issues including internal and external communication, institutional planning, program review and evaluation, administrative development and performance review, and faculty development. (Author/MLW)

Three institutions' planned change strategies that introduced a comprehensive array of new approaches to planning, management, communication, information and analysis, and staff development are discussed. The larger purposes of these planned change activities--educational change and institutional vitality--await future evaluation. (MLW)

Based on research on management improvement efforts at developing colleges and universities, a model of evolutionary change in organizational structure and management practices is outlined, and change strategies considering both formal and informal management needs are proposed. The model assumes that management needs are intertwined with…

Most assessment efforts suffer from being externally imposed on reluctant institutions. Factors that appear to influence the effectiveness of the various kinds of assessment attempts, their purpose and design, and their relationship to the ongoing health and prospects for institutions are discussed. (Author/MLW)

A State University of New York program is described in order to illustrate how self-assessment can serve two purposes: accreditation and sound institutional growth. In order to establish systems of self-assessment that support growth, the institution must identify and understand the obstacles it faces. (Author/MLW)

The components of a complete and effective marketing plan for higher education institutions are summarized. It is suggested that a marketing plan embrace all elements of the total marketing concept, and include curriculum evaluation, a retention program, and a scheme for evaluating the strategy's effectiveness. A bibliography is included.…

A process of planned change is proposed for redefining college faculty work. Legitimate faculty work is defined in broad terms, and information sources and methods for collecting information to support redefinition are identified. The final step in the redefinition process is the development of new mission statements for the institution and its…

At Fox Valley Technical College (Wisconsin), application of Total Quality Management (TQM) brought positive outcomes and other effects. Areas in which TQM was used are considered, including admissions, employee safety, customer focus, policy formation, management performance appraisal, student services, creation of a self-managing class, TQM for…

Institutional researchers and planners can play a key role in the application of Total Quality Management (TMQ) to institutional processes by exciting others about TMQ, exploring with others the possibilities of TMQ, clarifying the principles through application, and crystallizing the benefits through action. (Author/MSE)