Over the past decade, cross-functional quality improvement teams have been formed not only to reengineer work processes but also to enhance community and create incentives and recognition; they have moved the university from planning to action. (Contains 1 table.)

A future-search conference is a participatory planning and decision-making process in which a group of individuals with diverse perspectives come together; engage in a process of data collection, discussion, and learning; and decide on an appropriate course of action. The competencies, skills, and intellectual capital developed as part of this…

The author describes practical steps for infusing the strategic plan throughout the organization. These steps have carried the University of Wisconsin--Madison effectively through two cycles of reaccreditation and planning. (Contains 1 figure.)