Transitions are a part of life for all students, but particularly for students at Phoenix Charter Academy in Massachusetts. Phoenix students have persevered and shown resilience through challenges in school and in their personal lives that many of us cannot imagine. Students come to Phoenix with a wealth of strengths and assets, from strong work ethics to curious minds to strong interpersonal skills. Yet many of them hold erroneous beliefs, such as "I don't belong in college" or "I'm not meant for these career pathways," in large part because society and their previous experiences have bombarded them with negative messages about their potential and abilities. At the heart of Phoenix Charter Academy's work is an identity transition through which students come to see themselves as people who can and will succeed in school, career, and life. In this way, Phoenix Charter Academy aims to show students -- and the rest of the world -- what all young people can do and to defy the limitations of societal assumptions, classism, and racism. This article discusses how Phoenix builds a foundation of trust with both staff and students. Examples of how Phoenix provides support for staff through institutes, common planning time, and coaching are provided.