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Direct linkVerhulsdonck, Gustav; Shalamova, Nadya – Journal of Technical Writing and Communication, 2020
As people today use information products in contexts with distractions, we need to design for people's attention. User experience design routinely relies on behavioral design to engage distracted users and nudge them toward specific behavior. Although practiced in user experience design, behavioral design is less known in technical communication.…
Descriptors: Technical Writing, Design, Communication Strategies, Persuasive Discourse
Bokor, Michael Jarvis Kwadzo – Journal of Technical Writing and Communication, 2011
This article explores how the English language contributes to cross-boundary communication failure and establishes that there is an "English language problem" that has not been adequately addressed in preparing United States native English-speaking students for international technical communication tasks. For example, U.S. technical communication…
Descriptors: Technical Writing, Audience Analysis, Computer Software, Guides
