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Meloncon, Lisa; St. Amant, Kirk – Journal of Technical Writing and Communication, 2019
This article presents an examination of research methods used in empirical research over a 5-year period in technical and professional communication. This examination reveals that the most common methods used are surveys, interviews, usability tests, observations, and focus groups. In addition, the field does incorporate research categories of…
Descriptors: Communication Research, Research Methodology, Periodicals, Sustainability
Schreiber, Joanna; Meloncon, Lisa – Journal of Technical Writing and Communication, 2019
We build on previous scholarship calling for sustainable growth in technical and professional communication programs through "maintenance and reflection." Inspired by continuous improvement models used in industry, we offer GRAM--Gather--Read--Analyze--Make--a continuous improvement model designed to identify and align often overlooked…
Descriptors: Sustainability, Technical Writing, Educational Improvement, Educational Quality
Meloncon, Lisa; England, Peter; Ilyasova, Alex – Journal of Technical Writing and Communication, 2016
We report the results of a pilot study that offers the field of technical and professional communication its first look at material working conditions of contingent faculty, such as course loads, compensation, and professional support. Findings include that contingent faculty are more enduring with stable full-time, multi-year contracts; they…
Descriptors: Nontenured Faculty, College Faculty, Pilot Projects, Work Environment