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Sujchaphong, Narissara; Nguyen, Bang; Melewar, T. C. – Journal of Marketing for Higher Education, 2015
The paper reviews the literature on the concept of internal branding and its effects in the service sector in general, as well as in UK universities. In addition, the concept of employee brand support is reviewed, discussing the influence of leadership characteristics on internal branding in universities. Employee brand support is a crucial…
Descriptors: Foreign Countries, Universities, Marketing, Employee Attitudes