Based on the first ratings of international branch campuses (IBCs) by Dubai's Knowledge and Human Development Authority (KHDA), which are further supported by findings in the literature, we investigated students' institution choices and satisfaction, focusing on country of origin and campus environment as possible key influences. The study adopts…

Study abroad has a long-standing tradition in higher education. Apart from the pursuit of knowledge that cannot be confined by the boundaries of nation-state, sending local talents to study abroad has also been a strategy to build capacity in a developing/emerging nation like Malaysia. This article focuses on the stories and experiences of…

The scarcity of Malaysian undergraduate students' course experience and their overall satisfaction in higher education literature has prompted this study to examine the effects of five course experience quality factors on students' overall satisfaction and gender difference perspective. Data were collected from 315 undergraduate students at a…

The study investigates the practices of academic staff talent management at international branch campuses, with the aim of identifying a range of practical strategies that may address the unique challenges of managing talent in campuses located far away from the home country. These strategies are intended to improve service quality and add value…

In order to operate effectively and efficiently, most higher education institutions depend on employees performing extra-role behaviours and being committed to staying with the organisation. This study assesses the extent to which organisational identification and employee satisfaction are antecedents of these two important behaviours. Key…

This study investigates the influence of the elements of academic culture on quality management system ISO 9001 maintenance within Malaysian universities. There is a dearth of empirical studies on maintaining ISO 9001, particularly in the higher education context. From the literature review, academic culture was classified according to four…

The future of Malaysia as a high-income and competitive nation largely depends on its pool of highly skilled human capital. Hence, the issue of human capital development has taken centre stage in numerous reform agendas of Malaysia. This paper seeks to provide examples of policy initiatives aimed at facilitating the management of highly educated…

Malaysia is becoming an increasingly active player in international education and ranks as the 11th largest exporter of education in the world. Malaysia's recognisable advantages in the international education market include its strategic location between the East and the West, cultural diversity, and a relatively stable socio-economic…

We were interested in how preparing for a national teaching award influences those who subsequently receive awards and whether these influences expand higher education's exploration of teaching excellence or limit it. We explored these interests by conducting semi-structured telephone interviews with 10 awardees from five different countries and…

This paper addresses the contemporary development and reform challenges in tertiary education in Malaysia in both national and global contexts. The critical role exercised by the Malaysian Qualifications Agency in driving strategic change in higher education cultures, both in public and private universities is described and analysed. The paper…

Australian universities maintain almost 900 offshore programs delivered to more than 100 000 students, primarily in the nations of Singapore, Malaysia, China, and Hong Kong (Universities Australia, 2009; IDP, 2009a). Although offshore students comprise an estimated 30 per cent of international student enrolments at Australian universities (IDP,…

The purpose of this research is to explore the perspectives of Malaysian academics in relation to academic productivity and some factors affecting it. A large scale online questionnaire was used to gather information from six public universities. The most productive role in the eyes of the academics was found to be teaching, with research and…

Increasing Malaysian demand for business education is examined from the perspective of Australia, one of the largest suppliers to the region. Topics discussed include: origins and nature of the demand; Malaysian enrollment patterns in Australia; "twinning programs," in which a Malaysian college and a foreign university collaborate to…