This study utilizes COUNTER 5 data from the University of Dayton (UD) to measure full-text retrievals of e-journal articles from five major academic journal publishers (Taylor & Francis, SAGE, Oxford, Wiley, and Springer). Usage data from these publishers' e-journals within EBSCO is compared to the same content when accessed from publisher…

Electronic resources undergo various changes during their lifecycle from evaluation, to acquisitions, to renewal or cancelation. To keep users abreast of these changes, effective communication is necessary between the electronic resources librarian and the library team. Effective communication is equally important between the electronic resources…

Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected…

The authors collected data from a sample size of academic library social media accounts from around the U.S., starting with the onset of the COVID-19 pandemic until Fall semester 2020, by using measurable attributes for engagement. They report on the findings of that data by highlighting examples of accounts that have successfully taken advantage…

The purpose of this study is to examine the influence of demographics as moderators of the factors influencing library workers' and library patrons' behavioral intention toward the use of social media in university libraries in Ghana. The theoretical model for this study was based on the unified theory of acceptance and use of technology (UTAUT).…

Despite the widespread adoption of streaming video by academic libraries, there has been little discussion about how video content is discovered and accessed through the library catalog as compared to vendor platforms. This article explores the current status of video resources in the library catalog to better understand how users find and access…

Millennial learning is heavily dependent on the use of mobile technologies for information gathering, processing, and sharing. This project examines how student response systems, such as Poll Everywhere, impact the effectiveness of information literacy instruction in a mid-size academic library. Data collected from Millennial student participants…

Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…

Animated maps of the library stacks were integrated into the catalog interface at Pratt Institute and into the EBSCO Discovery Service interface at Illinois State University. The mapping feature was developed for optimal automation of the update process to enable a range of library personnel to update maps and call-number ranges. The development…

Database trials do not often garner a lot of feedback. Using community-organizing techniques can not only potentially increase the amount of feedback received but also deepen the relationship between the librarian and his or her constituent group. This is a case study of the use of community-organizing techniques in a series of database trials for…

The use of Facebook to share resources and engage patrons continues to gain acceptance within academic libraries. While many studies have analyzed the types of content academic libraries share on Facebook, there has not yet been a full examination of how this content is generated. This article examined the posting methods, the user responses, and…

To celebrate the thirtieth anniversary of the Isser and Rae Price Library of Judaica at the University of Florida, the Price Library launched the first stage of a project to digitize an important, special collection of anniversary editions of Jewish newspapers from around the world. This article provides the history of the collection, need for…

This paper provides an overview of EBSCO's new Usage Consolidation product designed to streamline the harvesting, storage, and analysis of usage statistics from electronic resources. Strengths and weaknesses of the product are discussed as well as an early beta partner's experience. In the current atmosphere of flat or declining budgets, libraries…

In 2010, the University of Texas at San Antonio Libraries opened a bookless satellite library, the Applied Engineering and Technology (AET) Library. AET librarians wanted to offer a new service: lending e-readers loaded with academic content and other e-books of interest to engineering and science students. Librarians chose three e-readers for the…

This paper presents the results from a quantitative and systematic analysis comparing the online usage of an e-reference and an e-monograph collection. A very strong relationship exists between size and usage: the larger the collection, the greater the usage. An equally strong relationship exists between searches and viewings, meaning that the…