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Direct linkFlatley, Robert; Jensen, Robert Bruce – Journal of Electronic Resources Librarianship, 2012
Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…
Descriptors: Academic Libraries, Program Implementation, Reference Services, Library Research
Cannady, Rachel E. – Journal of Electronic Resources Librarianship, 2011
In this article, the author reports on the Association of College and Research Libraries (ACRL) Conference which occurred in Philadelphia, Pennsylvania, March 29-April 2, 2011. There were numerous panel sessions to choose from, and the author attended "Fostering Library as Place for Distance Students: Best Practices from Two…
Descriptors: Electronic Learning, Distance Education, Online Courses, Research Libraries
