Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected…

In 2016, the University of Maryland Global Campus Library began a redesign of its core information literacy tutorial in response to substantive curricular changes, the technological obsolescence of an older tutorial, and an improving understanding of student needs based on an analysis of reference questions received. This article describes the…

Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…

There is an established history of academic libraries collaborating with their institutions' athletics departments to provide learning and research support to student-athletes in order to achieve positive educational outcomes. It is rarer to find documented the effect that athletics has had on the professional life of an academic librarian. The…

At the University of Maryland Libraries, Angie Ohler, Director of Collection Services, discusses the history of the management of electronic resources for the past ten years at the Maryland Libraries, including the challenges of in an ever-changing environment and solutions she developed over time. The history she describes are lessons learned…

ERM librarians discuss their approaches to electronic resources management for an academic library consortium, the University System of Maryland & Affiliated Institutions (USMAI). They focus on innovation and developing actionable strategies for procedures and policies.

A growing trend at universities is to use digital badges (micro-credentialing) for capturing the "soft skills" students gain outside of the classroom. Libraries can use this opportunity to become campus leaders in digital badges, using the system to not only promote their information literacy activities but to coordinate workshop…

This article describes the application of electronic resources management (ERM) to digital repository management at the Health Sciences and Human Services Library at the University of Maryland, Baltimore. The authors discuss electronic resources management techniques, through the application of "Techniques for Electronic Management,"…

In this article, the author discusses the future potential of electronic resources management (ERM) organization, within the development of the next-generation integrated library systems (ILS), as a very promising strategy. This also presents enormous challenges to ERM librarians though, especially on how to determine standards and workflows. The…

In this article, the development of a digital repository is examined, specifically how the focus on acquiring content for the repository has transitioned from faculty-published research to include the gray literature produced by the research centers on campus, including unpublished technical reports and undergraduate research from honors programs.…

Organization of electronic resources workflow is critical in the increasingly complicated and complex world of library management. A simple organizational tool that can be readily applied to electronic resources management (ERM) is the use of checklists. Based on the principles discussed in The Checklist Manifesto: How to Get Things Right, the…

A critical part of electronic resources management, the electronic resources evaluation process is multi-faceted and includes a seemingly endless range of resources and tools involving numerous library staff. A solution is to build a Web site to bring all of the components together that can be implemented quickly and result in an organizational…