This article intends to examine academic library resources and research support services for English teachers at higher education institutions. A sample of 318 English teachers from the public sector universities has been selected through the proportionate random sampling technique. A cross-sectional survey has been conducted to collect data using…

This article attempted to evaluate digital research support services in the context of higher education institutions in Pakistan during COVID-19. Researchers opted quantitative study design to conduct an online survey. A well-structured questionnaire was sent to 6200 university students through an email address. A total of 3122 students…

Electronic resources undergo various changes during their lifecycle from evaluation, to acquisitions, to renewal or cancelation. To keep users abreast of these changes, effective communication is necessary between the electronic resources librarian and the library team. Effective communication is equally important between the electronic resources…

Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected…

The authors collected data from a sample size of academic library social media accounts from around the U.S., starting with the onset of the COVID-19 pandemic until Fall semester 2020, by using measurable attributes for engagement. They report on the findings of that data by highlighting examples of accounts that have successfully taken advantage…

The rapid shift to online instruction at academic institutions due to the COVID-19 pandemic increased demand for streaming media resources offered by academic libraries. This shift prompted many academic libraries to employ new methods to provide access to streaming content. The authors sought to survey academic libraries with the purpose of…

This quantitative case study employs weblog data supplied by six major academic journal publishers, known as HTTP referer [sic] data from Washington State University IP address ranges to reveal the sites that researchers and students use to retrieve academic journal literature. HTTP referrers to academic journal articles were categorized as…

The objective of this study was to identify common communication issues that arise during the electronic resource lifecycle and identify communication strategies academic libraries are using effectively to manage electronic resources. A survey of academic librarians and staff received 240 responses and included 5-point Likert scale ratings on…

Academic libraries face the dual challenges of decreasing budgets and increasing demand for electronic resources. Librarians at three midwestern US public research universities discuss the electronic resources environment, the direction of content development, and using future-proof as well as future-driven licensing language to best provide for…

This article discusses the difficulties Kutztown University's Rohrbach Library- and many libraries- face when evaluating eBook collections, and the process used to overcome some of the obstacles to making meaningful comparisons. Two multidisciplinary eBook subscription packages, EBSCO and ProQuest, are the focus of this study. Data collected from…

This article presents a case for the benefits of knowledge exchange in the academic library. The authors define knowledge exchange and use the concept as a framework for describing a peer learning experience rooted in best digital practices education. Their partnership enabled the authors to extend their professional roles while developing…

Despite the widespread adoption of streaming video by academic libraries, there has been little discussion about how video content is discovered and accessed through the library catalog as compared to vendor platforms. This article explores the current status of video resources in the library catalog to better understand how users find and access…

As Florida State University transitioned to Canvas in 2017, the Distance Library Services team planned and implemented Springshare LTI, subject-specific Library Tools within the Learning Management System. These tools present invaluable teaching and learning opportunities for the libraries within digital classrooms and offer options for connecting…

J. Paul Leonard Library at San Francisco State University launched a web-scale discovery service, branded as OneSearch in 2013. Before that, Leonard library had been using Google Scholar since 2006. This study gathered usage data on OneSearch and Google Scholar from the library OpenURL link resolver, SFX, and the interlibrary loan server, ILLiad,…

That university students encounter issues and experience frustration when using ebooks is well documented, but more research into the specific issues they encounter is needed. This study focused on how successfully undergraduate and graduate students use ebooks and whether there are measurable differences between the two groups. Researchers…