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Hartnett, Eric; Thompson, Carole – Journal of Electronic Resources Librarianship, 2010
The shift from traditional print materials to electronic resources, in conjunction with the rise in the number of distance education programs, has left many electronic resource librarians scrambling to keep up with the resulting inundation of electronic resource problems. When it comes to diagnosing these problems, words do not always convey all…
Descriptors: Distance Education, Academic Libraries, Librarians, Computer Software