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Heckner, Markus; Schworm, Silke; Wolff, Christian – Journal of Educational Technology Systems, 2010
Many current (online) help systems fail because users refuse to use them or, even if they do so, they do not perceive them as helpful. There is an obvious gap between the intentions of the help content authors and the achievement of objectives concerning the perceived usefulness by help users. Problems may be divided into psychological and…
Descriptors: Feedback (Response), Prior Learning, Psychology, Internet
Dorazio, Patricia; Hickok, Corey – Journal of Educational Technology Systems, 2008
The Fall 2006 term of COM495, Senior Practicum in Communication, offered communication and information design students the privilege of taking part in a transatlantic intercultural virtual project. To emulate real world experience in today's global workplace, these students researched and completed a business communication project with German…
Descriptors: Business Communication, Foreign Countries, German, Student Experience