The multidimensional role of entry-level, live-in residence life and housing staff has grown even more complex in recent years. These staff members, often referred to as resident directors, are frequently asked to go beyond the role of RA supervisor, community builder, and policy enforcer. Now they also serve to support students with significant…

Residence hall directors function as first responders during times of on-campus residential crisis and also train resident assistants on crisis procedures. These directors are often relied upon to serve as intermediaries for residential students when they are impeded by long wait times to see someone in campus counseling services. In addition,…

Religious, secular, and spiritual identities (RSSIs) are an important aspect of the complex experiences of students in higher education. Often dismissed or forgotten by higher education professionals, RSSIs have shifted drastically over the 20+ years since Love and Talbot first wrote about them in 1999. While scholarship on RSSIs has steadily…

The role of a resident assistant is complex and multi-faceted, requiring a unique blend of strong interpersonal skills and professional decorum. By contrast, little is known about the depth of self-care needed to mitigate the impact of the role on resident assistants' quality of life. This exploratory mixed-methods research project seeks to…

The minoritized identities of many resident assistants are rarely a topic of studies that evaluate their campus experiences, yet these identities are crucial in making these experiences positive. This qualitative research study helps fill this gap in the literature by reporting the experiences of 21 resident assistants with minoritized identities…

Significant literature exists exploring interview and selection processes broadly, but little research specific to Resident Assistant (RA) interviews is available. Studies on RA interview processes include quantitative studies connecting interview scores to job performance or discussions of bias within processes. The purpose of this qualitative…

Students in the autism community are a currently underrepresented, yet growing, population in higher education, which strives to understand student experiences on campus and find ways to better support students with autism. This qualitative research study examined the expectations and experiences of seven students on the autism spectrum in…

Evaluating candidates for the Resident Assistant (RA) position is typically a time consuming and resource intensive process. As a result of the considerable--and necessary--human capital required to facilitate multicomponent hiring processes, routine daily job responsibilities are often limited, deferred, or eliminated altogether. Thus far, no…

The benefits of living in residence halls have attracted increasing attention, yet it remains uncertain which particular aspects (academic performance, interpersonal outcomes, or personal development) students perceive as most beneficial from their residential experience. The present study examined the relative strength of the aforementioned…

Hiring the most capable students to serve in the RA role should be a top priority for housing departments due to their critical role as front-line student success employees. The effort to identify and hire RAs typically includes a substantial investment of personnel resources in hiring processes, where candidates are typically evaluated across…

Supervising resident assistants (RAs) on college and university campuses is one of the most critical roles of housing staff. The job responsibilities of RAs are demanding, and the position is filled with multiple stressors, including role ambiguity, role conflict, and burnout, which can lead to attrition and reduced job satisfaction. Supervision…

The sources of work motivation for resident assistants have received little attention in the literature over the last decade. As the role grows more complex and more expectations are added to the RA position, determining what current factors motivate students to apply for the RA position is essential. This study presents quantitative research to…

As University housing offices seek to maximize use of their available beds, it is valuable to understand the factors that are most important in influencing students to choose to move off campus. This study compares importance ratings on a wide range of housing factors for students who planned to stay on campus and those who planned to move off…

The separation of work and life creates unique challenges for residence life professionals, given that they often live in their place of work. The culture of this work pushes such employees to integrate their work and personal lives in ways that are not always healthy or fulfilling and that frequently lead to burnout. This study sought to explore…

Institutions of higher education, and more specifically residence halls within colleges and universities, pride themselves in offering and embracing a diverse community of students. A growing number of students with autism spectrum disorder (ASD) are attending college and choosing to live on campus. While many are able to do so successfully, some…