Teaching business communication can be a challenge as students often have preconceived notions about the usefulness of the course content. The level of instructor challenges include, but are not limited to unmotivated students, low student engagement, and poor class attendance. These challenges may be overcome with the use of web application…

Technology has and continues to transform communication channels. As a result, electronic communications has become ubiquitous in the workplace allowing for collaboration, cost reduction, and increased productivity. Social media tools allow for connecting to and interacting with a larger audience. The digital generation comes to the classroom…

Most business communication classes teach students to use a writing process to compose effective documents. Students practice the process by applying it to various types of writing with various purposes-reports, presentations, bad news letters, persuasive memos, etc. However, unless students practice that process in other contexts outside of the…