Indirect questioning attempts to overcome social desirability bias in survey research. However, to properly analyze the resulting data, it is crucial to understand how it impacts responses. This study analyzes results from a randomized experiment that tests whether direct versus indirect questioning methods lead to different results in a sample of…

Questionnaires routinely measure unipolar and bipolar constructs using rating scales. Such rating scales can offer odd numbers of points, meaning that they have explicit middle alternatives, or they can offer even numbers of points, omitting the middle alternative. By examining four types of questions in six national or regional telephone surveys,…

In social research, the use of agree/disagree (A/D) questions is a popular method for measuring attitudes. Research has shown that A/D questions require complex cognitive processing and are susceptible to response bias. Thus, some researchers recommend the use of item-specific (IS) questions. This study examines the processing of A/D and IS…

The effect of the response scale direction on response behavior is a well-known phenomenon in survey research. While there are several approaches to explaining how such response order effects occur, the literature reports mixed evidence. Furthermore, different question formats seem to vary in their susceptibility to these effects. We therefore…