Technological advancements and changes in online survey participation pave the way for new data collection methods. Particularly, the increasing smartphone rate in online surveys facilitates a re-consideration of prevailing communication channels to, for instance, naturalize the communication process between researchers and respondents and to…

Previous research has shown that question characteristics, such as the shape of rating scales, can affect how respondents interpret and respond to questions. For example, earlier studies reported different response distributions for questions employing rating scales in the form of a ladder and in the form of a pyramid. The current experiment,…

The rise of smartphone surveys, coupled with technological advancements, provide new ways for measuring respondents' political attitudes. The use of open questions with requests for voice answers instead of text answers may simplify the answer process and provide nuanced information. So far, research comparing the measurement quality of text and…

Measuring respondents' attitudes is a crucial task in numerous social science disciplines. A popular way to measure attitudes is to use survey questions with rating scales. However, research has shown that especially the design of rating scales can have a profound impact on respondents' answer behavior. While some scale design aspects, such as…

Web surveys are an established data collection mode that use written language to provide information. The written language is accompanied by visual elements, such as presentation formats and shapes. However, research has shown that visual elements influence response behavior because respondents sometimes use interpretive heuristics to make sense…

Participation in web surveys via smartphones increased continuously in recent years. The reasons for this increase are a growing proportion of smartphone owners and an increase in mobile Internet access. However, research has shown that smartphone respondents are frequently distracted and/or multitasking, which might affect completion and response…

In social research, the use of agree/disagree (A/D) questions is a popular method for measuring attitudes. Research has shown that A/D questions require complex cognitive processing and are susceptible to response bias. Thus, some researchers recommend the use of item-specific (IS) questions. This study examines the processing of A/D and IS…

The effect of the response scale direction on response behavior is a well-known phenomenon in survey research. While there are several approaches to explaining how such response order effects occur, the literature reports mixed evidence. Furthermore, different question formats seem to vary in their susceptibility to these effects. We therefore…