To better understand what constitutes listening competency, we perform a systematic review of listening scales. Our goal was twofold: to determine the most commonly appearing listening traits and to determine if listening scales are similar to one other. As part of our analysis, we identified 53 relevant scales and analyzed the scales…

Research supports the point that listening skills play an important role in 21st century personal, academic, and professional success. This article argues that educators should include listening, a critical communication competency, in the oral communication course in the general education curriculum. (Contains 1 table.)

This article proposes the use of a one-page listening inventory sheet that helps students explore five dimensions of listening competency: cognitive, affective, behavioral, contextual, and ethical. After crafting their own responses, students will have the opportunity to engage in a class discussion about the impact of various dimensions of…

Time is an important communication variable that has been impacted by new technology and changed the way people communicate. This study of communication time use by college students provides an update to earlier studies by factoring in computer and telephone use--media that have forced a multitasking approach to communication. Undergraduate…

Confirms the multidimensionality of the listening process identified in previous research via the establishment of five listening dimensions. Notes that cognitive, affective, behavioral/verbal, behavioral/nonverbal, and behavioral/interactive dimensions provide a conceptually meaningful framework for explicating the listening process. Discusses…

Addresses the state and status of listening theory and research by conducting an assessment of the "intellectual discussion" of the published scholarship in this journal. Explains "intellectual discussion" as a conceptual framework for analysis. Provides listening scholars the initial opportunity to: understand the past,…

Notes that listening competencies are central for getting jobs and succeeding at them. Examines college students' self-perceived listening competencies, particularly as related to their participation in a basic speech communication course. Suggests that direct instruction in listening enhances students' awareness of their listening inadequacies,…

Emphasizes the crucial role listening plays in human communication. Notes that more corporations and educational institutions are beginning to provide direct instruction in listening. Lists the listening and media literacy goals stated by the National Communication Association. Proposes that the interactions of the listening teacher/trainer with…