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Ghazali, Achmad; Vivaldi, Harly; Putranto, Nur Arief Rahmatsyah – International Journal of Learning and Change, 2017
Managing knowledge integrally as one of the company's asset is now a necessity to be part of the knowledge-based economy in the global industry. PT Cellular Tbk. (Cellular) has been a player of mobile communication service for more than 20 years. Cellular shows business transformation through increased gross revenue from Data services while…
Descriptors: Foreign Countries, Telecommunications, Case Studies, Knowledge Management
Sun, Hongyi; Ho, Kario; Ni, Wenbin – International Journal of Learning and Change, 2008
There are still many questions remain unanswered about the relationship between Organisational Learning (OL) and Continuous Improvement (CI). For example, how do OL and CI contribute to business performance? Are OL and CI equal? Do OL and CI support each other? Should OL and CI be implemented separately or together? If together, how to integrate…
Descriptors: Total Quality Management, Performance, Improvement, Organizational Culture
Birkenkrahe, Marcus – International Journal of Learning and Change, 2008
Originally developed in the context of family therapy, system constellations are introduced using an organisational learning and system theoretical framework. Constellations are systemic group interventions using a spatial representation of the system elements. They correspond to deutero-learning processes and use higher-order systemic thinking.…
Descriptors: Organizational Culture, Learning, Organizational Change, Organizational Development