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Pradna, Mahir; Novitasari, Fransiska – International Journal of Learning and Change, 2017
In a time where firms tend to transform themselves to become the most innovative, information and communication technologies (ICT) have the ability to help firms expanding to new markets and trigger their customer's loyalty. Online application has been proven to be the key for companies in marketing their products. One e-commerce that follows this…
Descriptors: Foreign Countries, Consumer Economics, Information Technology, Computer Oriented Programs
Ghazali, Achmad; Vivaldi, Harly; Putranto, Nur Arief Rahmatsyah – International Journal of Learning and Change, 2017
Managing knowledge integrally as one of the company's asset is now a necessity to be part of the knowledge-based economy in the global industry. PT Cellular Tbk. (Cellular) has been a player of mobile communication service for more than 20 years. Cellular shows business transformation through increased gross revenue from Data services while…
Descriptors: Foreign Countries, Telecommunications, Case Studies, Knowledge Management