Purpose: The purpose of this study is to investigate (1) how organizational culture influence student academic behavior at universities in Indonesia; (2) if there is any difference between male and female students in perceiving elements of organizational culture and its effects on student academic behavior; and (3) if there is any difference among…

Purpose: This paper aims to help higher education institutions (HEIs) develop a better understanding of student support and services needs, thereby enabling them to allocate limited resources for initiatives that effectively improve student experience. Design/methodology/approach: An assessment framework following the Kano analysis is developed to…

Purpose: Using the affect theory of social exchange, this study investigates the mediating role of students' affective commitment between their personality traits (extraversion and agreeableness) and academic performance. Design/methodology/approach: This research employs mixed-method study, that is exploratory text analysis using 123 responses…

Purpose: This study aims to explore the relationship between students' happiness, stress and emotional closeness to others to help move toward evidence-based practices in the United Arab Emirates' (UAE) higher education. Therefore, the primary purpose of this study is to examine whether college students' perceived happiness differed significantly…

Purpose: The present scenario of the COVID-19 pandemic, together with technological advancements, has provoked unprecedented turbulence in the education system, notably in universities, disrupting their conventional teaching and learning processes. Despite government support, teachers and students faced numerous challenges in the online teaching…

Purpose: The promising factor for success in a prevailing knowledge-based economy is the excellence in customer service. Private universities are now becoming customer- and service-oriented organizations due to the competition. Therefore, many educational institutions treat their students as customers and restructure their educational practice…

Purpose: The foundations of internally driven discipline are similar to self-directed learning (SDL). This study examines the effect of cultural orientation and SDL on the online performance of college students. It investigates how college students pursue SDL while maintaining a collectivist cultural orientation in their learning experience. It…

Purpose: The purpose of this paper is to uncover the basic motivations of the administrators (referred to also as "managers") to hire foreign-born employees in the academic system, which is relatively ethnically homogenous and where the proficiency in Polish is still a strong asset. By doing this, the authors make an attempt to theorise…

Purpose: This paper attempts to explore possible contributing factors of females' outperformance and males' underperformance in the higher education in Pakistan from teachers' perspective. The central question of the study is what are the key factors that affect female and male students' educational performance at the university level? Using…

Purpose: Blended learning is an emerging trend across many educational settings, adopting the purposeful integration of traditional face-to-face and online teaching to establishing an engaging learning experience for the students. Blended learning provides an ideal platform for the implementation of reusable learning objects (RLOs) as a…

Purpose: Previous studies have mainly discussed the impact of student engagement on different facets of academic performance. Research on the approaches to promote student engagement in a classroom setting (i.e., micro-level practices) is relatively sparse. This paper provides a framework for enhancing student engagement in a university…

Purpose: The purpose of this paper is to investigate the role of a second-order state-like construct "psychological capital" (or PsyCap) as an underlying mechanism explaining the personality-academic achievement (AA) relationship in the educational context. Design/methodology/approach: The conceptual model was statistically tested on a…

Purpose: Graduates are expected to possess the knowledge and right skillset, commonly known as graduate attributes, which they need to become employable and work-ready. This study describes the approaches that were employed by an academic institution in developing an assessment framework for measuring the student achievement of the graduate…

Purpose: The purpose of this paper is to suggest a methodology for evaluating the effectiveness of the flipped classroom (FC) model over traditional lecture-based teaching. It also proposed a tool to measure students' perception toward the flipped approach in context of Indian management education. Design/methodology/approach: This study employs…

Purpose: The purpose of this paper is to investigate continuing pedagogical education from a new perspective that is especially relevant during the development of an information society. Design/methodology/approach: The methodological framework of the study builds on the concept of teacher's personality establishment in the system of pedagogical…