Purpose: The purpose of this paper is to explore a broader understanding of the role of Cypriot school principals' personal identities, through a values system perspective, when exercising their leadership. Design/methodology/approach: A multicase study methodology was followed with five school principals, representing five different leadership…

Purpose: The purpose of this paper is to provide an insight into successful secondary school principals in Cyprus, focusing on identifying their actions and behaviours through the adoption of a systemic view of the quality of leadership in school organizations from multiple stakeholders (i.e. self, parents, students and teachers).…

Purpose: The main purpose of this paper is to examine more closely the tension between, on the one hand, forms of internal school improvement based on internal evaluation measures and, on the other hand, control and legitimisation needs grounded on external evaluation measures. Design/methodology/approach: The clash of these forms of evaluation is…

Purpose: The purpose of this research is to investigate the future of education (pre-primary, primary and secondary education) in Cyprus until the year 2020. Design/methodology/approach: A three-round Delphi forecasting technique is used in order to make predictions about the future of schools and schooling in Cyprus based on the opinions of a…

Presents and discusses the approach used by the Higher Hotel Institute in Cyprus to incorporate total quality management through establishment of a customer-driven management culture in its hospitality education program. Discusses how it collects and uses service-quality related data from future employers, staff, and students in pursuing this…