In this article we analyze a project that used facilitation techniques, which are known from training in industry, to improve the study environment at a public research university in Denmark. In 2009, the project was initiated in one graduate program; and it has subsequently been modified and institutionalized. The project did not change the…

At Queensland University of Technology (Australia), a cross-disciplinary faculty development network involves 13 teaching and learning interest groups representing 25 disciplines across 3 campuses. Groups meet monthly, using peer facilitators, to identify individual and collective areas of interest, reflect critically on teaching processes and…

This paper argues that the major models of administration are inappropriate to higher education, and the difficulties of these models are outlined. An approach based on structuration theory, cooperative-learning theory, and group work is proposed. Application of the approach to a program of teaching awards in an Australian university is then…